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Study Notes
Comprehensive notes for Salesforce Administrator certification
Configuration and Setup (20%)
Company information, user management, and security settings
Configuration & Setup

Configuration and Setup

Company Information

  • Company Settings: Configure company-wide settings including fiscal year, business hours, currencies, and languages

  • User Management: Create and manage user accounts, profiles, roles, and permissions

  • Data Access: Set up organization-wide defaults, sharing rules, and manual sharing

    Security Controls

  • Password Policies: Configure password requirements, lockout policies, and session settings

  • Login IP Restrictions: Restrict login access based on IP ranges for enhanced security

  • Two-Factor Authentication: Enable and manage 2FA for users

    Key Concepts

  • Profiles vs Roles: Profiles control what users can do, roles control what they can see

  • Permission Sets: Extend user permissions without changing profiles

  • Sharing Model: Understand public/private access levels and sharing mechanisms